Frequently Asked Questions
We know that we couldn’t possibly able to answer each and every one of your questions online, so if you don’t see your question answered on this page or anywhere else on our website, please don’t hesitate to reach out to us.
What areas do you cover?
Although we are a Little Rock-based company, we provide services and transportation throughout Central Arkansas including all of Pulaski County and surrounding counties such as Lonoke, Saline, Faulkner, Conway, etc. To see if we service your city, please see our complete service area or contact us for more information.
What are yours rates?
At A.P.I., we strive to provide each of our customers with the best rates available. Our prices average at $18 per hour. However, prices can vary from client to client depending on specific needs. Please contact us to get more information on pricing and to get a free quote.
Are these services covered by Medicaid?
A.P.I can accept Arkansas Medicaid insurance as a form of payment for homecare/personal care services. At the present time A.P.I. is only licensed to accept payment for clients 21 years of age or older who are medicaid recipients. We also accept Private Pay, Veterans Benefits, VA Health System & Veterans Home Care, Long Term Care Insurance, and Alzheimer’s Arkansas Grant.
Currently, A.P.I. is not a Medicaid transportation provider. However, it is possible the state of Arkansas transports are bonded and organized with a select group of transportation companies throughout the state. If you are interested in learning more about how you can have Medicaid pay for your non-emergency transportation services, we recommend reaching out to Arkansas Department of Human Services at 501-682-1001.
Can you offer any references?
We are passionate about providing excellent services to each of our clients. And we love it when our clients let us know how much they appreciate us. Take a look at the testimonials from some of our clientele.
What types of vehicles do you have?
2013 Dodge Caravan
2018 Chevrolet Impala
Do you serve those with Cognitive Impairment Disorders?
A.P.I does serve those with Cognitive Impairment Disorders, such as: Short Term Memory Loss, Parkinson’s Disease, Traumatic Brain Injury, Dementia, and Alzheimer’s.